Scottfraser is uniquely positioned in the property industry. We are an Oxfordshire-based estate agents with friendly, local experts and great links with the community. Yet with direct links to mortgage advisors, surveyors, auctioneers, and more, we can offer our clients everything under one roof to make processes quicker and smoother. Helping our clients to buy and sell, let or rent in key locations throughout Oxford, Witney and the surrounding villages.
We pride ourselves on being experts in our field, providing an innovative service and transparent advice to our clients.
Our sales and lettings offices are based in Headington, East Oxford, Summertown and Witney, with a separate head office in Oxford comprising property management and buy-to-let services. This gives us the real advantage that all of our teams thoroughly understand the local area and property market.
Our success and continued growth comes from attention to detail, a high quality portfolio of properties and, most importantly, referrals from satisfied customers.
Environmental, Social, and Corporate Governance (ESG)
At Scottfraser, Environmental, Social, and Corporate Governance (ESG) are responsibilities we take very seriously. As part of the Leaders Romans Group, we want to be transparent to our clients about the way we do things as a company.
One of the key areas that we are heavily invested in is sustainability and our impact on the environment. We have pledged to be carbon neutral by 2030. To achieve this, we have made many changes across the business with more to come. These include:
- Using recycled for sale and for let boards
- Planting trees for every property sold or let
- Transferring our offices onto renewable energy
- Encouraging remote working where feasible
- Going paperless where possible
- Implementing a zero to landfill strategy.
You can find out more about what we’re doing here.
Our staff are at the heart of everything we do. We work hard to ensure they feel supported, providing wellbeing webinars, meditation sessions, mental health first aiders, and an employee assistance programme.
It’s of the utmost importance to us that equality, diversity, and inclusion are at the forefront of everyone’s minds. We have an internal training course on this which all staff have to take. We want to ensure our people all have the same opportunities, are treated fairly, and feel safe enough to speak up if they witness or experience discrimination.
At Scottfraser, we want our staff to feel like they aren’t just “in a job”, but that they can enjoy a long-term career. We have an extensive list of in-house training courses, and we also provide career frameworks so it’s clear what is required of an individual to be promoted to the next level.
Achievements and promotions are celebrated all year round, including our quarterly awards ceremonies and announcements in our CEO’s weekly newsletter.
Not only do we aim to help and support each other, but also the wider community. Many of our agency branches support charities local to them, and at Head Office we make a large local food bank donation every year. Our chosen charity is MacMillan Cancer Support, and teams across the business are fundraising in different ways to raise as much money as possible.
Governance is a vital part of the day to day running of Scottfraser. To ensure business isn’t disrupted, we have continuity plans in place so that our service to clients is never affected. We have a proactive approach to risk management, always checking for potential risks and heavily investing in cyber security.
We take the management of our customers data very seriously and protect it via robust data protection policies. We have a strong data protection team in place headed up by our own in-house Data Protection Officer.Regulations in the property industry are ever-changing. We proactively keep on top of these, not only to ensure we can prepare but to make sure we can help our clients prepare and be compliant too.
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Thank you for the feedback
1 Just used Scott Fraser Witney for the second time to find us a tenant. Very pleased with the quality of people they put forward and we had several offers within 24hours. Special mention to Rachel at Scott Fraser who was professional in all aspects of her job. She has also provided advice and has been extremely prompt with all the paperwork. Its also nice that if Rachel is not available Sam is on the ball to also answer any queries. Great team and i would highly recommend them.
2 Excellent customer service from Rachel and Chloe from the Witney - Scott Fraser team. They were very responsive to our inquiries and detailed when they showed us a couple of properties.
3 Absolutely fantastic service and kept me up to date about everything regarding my move. Rachel has been amazing from first contact til even after I moved in. Very happy with everything.
4 The team did well. Really excellent pictures of the property and and Patrick kept me well informed throughout the sale
5 brilliant experience. friendly team, everything moved quickly. lovely house!
6 Thank you Patrick for your kindness and professionalism helping to make an emotionally difficult time for us to sell the family home a slightly less painful process than might otherwise have been.