Quality homes and exceptional service since 1998

Living abroad necessitates us having a fully managed service for our house with Scott Fraser, we are therefore reliant on the relationship we have with our property manager to keep us updated and to act on our behalf as & when the need arises. For the past year or so, we have had the good fortune to have Simon Butt as our property manager. During this time Simon has displayed professional, courteous, knowledgeable and very pro-active attributes. We had the misfortune to have issues with a tenant who instigated an early termination that eventually had to go through arbitration. Simon provided us with excellent support during the whole process & provided a wealth of documented evidence to the arbitrators to backup our case, resulting in the positive outcome of our claim. I have exchanged e-mail messages & spoken on the telephone with Simon numerous times since he became our property manager. He is equally adept at written & verbal communication. His whole persona displays a high level of empathy & genuine willingness to help, he has a way of making any issue seem manageable and truly has gone that "extra mile" to ensure that we are have been totally happy with & have fully understood the information he has provided. Having Simon as our property manager has given us a trusted, professional & friendly point of contact for all rental matters regarding our property & tenants. In the 14 years that we have been landlords, we have dealt with numerous estate agents & property managers, I have never before felt as comfortable with or experienced the level of support & commitment that we receive from Simon. Thank you Simon for everything you have done & continue to do.