Privacy Notice

1        Introduction

1.1      Scott Fraser takes your privacy very seriously. We ask that you read this privacy policy carefully as it contains important information about what to expect when Scott Fraser collects personal information about you and how we will use your personal data.

1.2      Scott Fraser Limited (05480849) is a company whose registered office is 10 Lime Tree Mews, 2 Lime Walk, Headington, Oxford OX3 7DZ.

1.3      This policy applies to information we collect about:

1.3.1   visitors to our website

1.3.2   people who do business with us or register for our services on-line or in person

1.3.3   properties


2        The information we collect about you

2.1     When you do business with us or register for our sales or lettings service we may collect the following personal information from you:

2.1.1   name;

2.1.2   postal address, email address and telephone number;

2.1.3   proof of identity in the form of a driver’s license, passport or National Insurance number;

2.1.4   financial information sufficient to demonstrate that funds are available in order to proceed with a transaction;

2.1.5   references for prospective tenants.

2.2      If you are a vendor, purchaser, landlord or a tenant involved in a particular transaction with us then we may receive information about you from other sources (such as solicitors, surveyors, lenders, mortgage brokers, referencing agencies) which we will add to the information which we already hold about you in order to help the property transaction.


3        How we will use the information about you

3.1      We gather this information to allow us to provide the services requested and any other services you may have asked us to provide in the future. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your instructions in general. If you agree, we may also contact you about other services we think may be of interest to you.

3.2      We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

3.3     The lawful basis for our processing of your personal information depends upon our relationship with you. That basis also determines the period of time for which we will keep your information

Relationship Lawful Basis Retention Period
Vendor (Seller) Performance of a contract 7 years
Purchaser (Buyer) Legitimate interest 7 years
Applicant / Attendee at viewing Legitimate interest 7 years
Landlord Performance of a contract 7 years
Tenant / Prospective Tenant Performance of a contract Contract period plus 7 years
Valuation for potential Vendor or Landlord Performance of a contract 7 years
Anti-money-laundering checks Legal obligation 7 years


3.4    To carry out services requested and any other services you may have asked us to provide in the future your personal information may also be shared with:

  • Utility and water companies
  • The local authority
  • Authorised contractors
  • Credit and reference providers
  • Mortgage Lenders
  • Legal advisors
  • any other interested third party

This information can/will be provided without further notice only when the Agent is authorised to do so under the Policy.


4        Marketing

4.1      We may also wish to provide you with information about special features of our website or any other service we think may be of interest to you. If you would rather not receive this information, please unsubscribe using the link at the foot of our emails or email a request to unsubscribe to If you agree to us providing you with marketing information, you can always opt out at a later date.


5        Cookies and other information-gathering technologies

5.1      Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

5.2      For more information on which cookies we use and how we use them, see our Cookies policy.


6        How we protect your information

6.1      We have put in place the appropriate security procedures and technical and organisational measures to safeguard your personal information. Further detail of these measures is available upon request.

6.2      We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.


7        Access to your information and updating and correcting your information

7.1      You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact our Data Protection Officer:-

David Blythman
10 Lime Tree Mews
2 Lime Walk

01865 760055

7.2      We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Scott Fraser changes, for example if you change your email address or name, please let us know the correct details by contacting our Data Protection Officer:-

David Blythman
10 Lime Tree Mews
2 Lime Walk

01865 760055

You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.


8        Your consent

8.1      By submitting your personal information you consent to the use of that information as set out in this policy.


9        Changes to Privacy policy

9.1      We keep our Privacy policy under regular review. If we change our Privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This Privacy policy was last updated on 1st May 2018.


10      How to contact Scott Fraser

11.1    We welcome your views about our website and our Privacy policy. If you would like to contact us with any queries or comments please send an email to or write to:

David Blythman
10 Lime Tree Mews
2 Lime Walk


11      Links to other websites

11.1    Our website contains links to other websites, including our Facebook and Twitter pages. This Privacy policy applies only to this website so when you access links to other websites you should read their own privacy policies.