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i is for Inclusive
18 May 2012
In 2012 we want to give you the A-Z of reasons why scottfraser should be your agent of choice.
Understandably, most landlords are concerned about outgoings when letting their property.
In addition to a monthly agent commission there are often ancillary charges for inventories, safety certification and deposit registration which can make budgeting difficult. That is why our i is for Inclusive.
ARLA
The Association of Residential Letting Agents (ARLA) was formed in 1981 in response to the high level of growth in this specialised sector of the property market and the realisation that a separate organisation was required to act as the professional and regulatory body for UK Letting Agents and promote a consistency of standards in the sector. We are proud to be a member of ARLA.
As a full member of ARLA (under the umbrella of the NFOPP), we are governed by the Principles of Professional Conduct that provide a framework of ethical and professional standards that exceed any current legislation.
All client and tenant monies are kept in a designated client account and are covered by the ARLA bonding scheme, thus ensuring protection from the misappropriation of money belonging to a landlord or tenant.
We have a full Professional Indemnity Insurance which covers us for loss or damage to the landlord and/or tenant caused by human error or negligence on the part of our staff or management which results in a claim for compensation for financial loss or damage relating to the tenancy.
ARLA is seen as a benchmark for professionalism in which landlords and tenants can have confidence and, as such, provides a unique marketing advantage.
Please refer to the ARLA website www.arla.co.uk for additional information.
"It is apparent that the team at scottfraser has endeavoured to improve their already high standards over the past year and we are pleased to give them a well deserved award for their property management standards.
The passion for service is clear and every aspect of their property management system demonstrates this desire to ensure a top notch service for tenants and landlords. A personalised service with transparent management for clients is matched against an excellent use of technology meaning that the entire team is well versed in any issue the client may be facing, even if their personal manager is unavailable.
scottfraser's attention to detail and passion to please is impressive."
