Sales Awards

The Sunday Times, Estate Agency of the Year Awards

In 2009 scottfraser (estate agents) ltd were delighted to be awarded the Silver medal in the Best Small Estate Agency category at The Sunday Times awards. The judges commented: “scottfraser has not rested on its laurels and continues to seek new and innovative ways to improve their offering. Operating in a niche market, the team drew on their experience in the previous recession to continue to grow during the tough times. Boasting a high valuation to instruction ratio, much of their business is personal recommendation. Offering a number of services to clients they are also select in the properties they take on, an approach which results in quick sales and a personal service. Outstanding.”

In 2010 scottfraser (estate agents) enjoyed further success winning the Silver medal in the Best Single
Office South East Estate Agency category and Bronze in Best UK use of technology and on-line applications. The judges commented: “The focus at Scott Fraser is on high quality, value added service to create what the staff call, “the Scott Fraser experience”. Completely confident in the service they offer, clients aren’t tied into a contract – if they aren’t happy at any point, they can walk away. This self belief has led to excellent repeat business levels and the team continue to work hard even after completion to ensure a smooth handover and initial move for both vendor and purchaser."

"A comprehensive website is a great starting point for potential clients who want to know about this agency. Fully up to date with easily navigable and clear information the branding and appearance is slick and professional and backed up with in-depth information and innovative tools. Every aspect of technology usage is considered in terms of customer experience and profit margin and the judges saw clear proof that this approach is adhered to, resulting in a well-respected and profitable business with the values of the agency apparent at every turn. The quality of the technology and online offering are impressive for an agency of this size. Winners of the silver in 2009, Scott Fraser has continued to invest heavily in their business.”