Giving Tenants a Taste of Luxury

As any letting or estate agency practice will know the Oxford property market is extremely competitive. It is therefore essential that any company engaged in this market are fresh in their approach to securing both tenants and landlords as well as ensuring that their core product is flawless. Each and every client should be valued and treated as such, whether landlord and tenant.

It has become apparent over the last year that there is a significant shortage of property stock available to let. There are several factors that have contributed to this most significantly the steady up–turn in the housing market causing many "accidental" landlords to turn away from the rental market in favour of selling. This shortfall in stock is leaving many agencies competing for the same instructions. Unfortunately this can sometimes lead to cut price fees rather than focusing on improvements to the product offered to secure new business.

Quality of service is important to scottfraser. To make a tenant’s arrival at their new home a little less stressful we have enlisted the help of Taylors gourmet sandwich and deli company to create bespoke welcome hampers.

Focusing on how to improve service for both tenants and landlords should be at the forefront of agents minds at all times, not just when competition for instructions is so high. The Taylors welcome hampers are just one of many ideas that are being implemented to set scottfraser apart from the competition.

We believe we are making a difference in the Oxford market, where growth has come not just through cutting edge marketing but more importantly, through word of mouth, from satisfied landlords and tenants.

Michael Joubert