At scottfraser Investments we have our finger firmly on the pulse of the Oxford investment market.
Our Investment Search and Acquisition Service is tailored to the needs of landlords who lack the time, experience or desire to commit to researching the market and undertaking the necessary legwork for viewing properties.
John Gebbels, Property Investment Manager, brings a decade of experience both in Oxford and Central London, and specialises in sourcing and securing prime buy-to-let property.
As a member of the Association of Residential Lettings Agents (ARLA) and The Property Ombudsman for Residential Letting Agents we aim to provide the highest standard of service to all our landlords and tenants in line with the ARLA Code of Practice.
As a member of the Association of Residential Lettings Agents (ARLA) and The Property Ombudsman for Residential Letting Agents we aim to provide the highest standard of service to all our landlords and tenants in line The Property Ombudsman code of Practice.
All branch staff will deal with normal day to day problems on a one to one basis and will endeavour to resolve any issues as promptly as possible.
However, if you wish to make a formal complaint the following procedure will be undertaken:
For Deposit Disputes, tenants and landlords have access to the following adjudication service:
The Dispute Service Ltd
P O Box 1255
Herts HP1 9GN
For all other disputes:
The Association of Residential Letting Agents
Maple House, 53-55 Woodside Road,
ARLA will arrange for complaints to be assessed by an external Independent Case Examiner in line with the criteria and procedures set out in ARLA's published complaints procedure.